Thursday, August 16, 2007

Regarding Online Reviews ...

“Chez Sven is run by a lovely woman who makes one of the best breakfasts in the world. The place is very pretty and light. We have stayed in the Liberty Coin Suite, ideal for a family with one child. Sandy is very knowledgeable about anything that might possibly interest you about Cape Cod and Wellfleet. The garden is very beautiful and fragrant. The whole setting is so peaceful, you would not want to leave. Breakfast is excellent. It includes freshest fruit, homemade granola and yoghurt and some pastry or cake. Our favorite was the one with poppy seeds, cranberries and almonds. This is the place where you definitely would want to return.”

This review was just posted at Trip Advisor by one of our summer guests. I am not sure who posted it but am grateful. “Lovely woman.” Hmm. How nice to make that impression!

More and more potential guests are seeking out reviews online at sites like the ones listed in this article on sham reviewers. Indeed people sometimes find reviews do not correspond to reality. Here at Chez Sven, we invite future guests to read our guestbook, posted on our Web site, four years of positive reviews. As I said in yesterday's blog, we only want happy guests, happy guests, happy guests, happy guests ….