Thursday, November 04, 2010

B&B Etiquette: When Is A Hug Appropriate?

This photo of Uncle Tim's Bridge was taken two days ago, before the rain. It is one of the many landmarks in Wellfleet that guests enjoy visiting. I don't always suggest the bridge as a destination, but it's so picturesque that often people find it on their own while exploring our pretty little town. Part of the fun of a B&B stay is the opportunity to discover a different region of the country and get tips from local folks on what to see and do. Sven and I treat our guests like friends to whom we extend hospitality. We try to make it clear that staying at our bed & breakfast is very different from staying at a motel. There is no maid service here, although the rooms are spotless when guests move in. We provide a comfortable bed and a wholesome breakfast, as well as lively conversation, if a guest is up for social interaction. Often our guests do become friends and return year after year.

I often ask myself when is a hug appropriate at departure? The response to this question is never cut and dried. I have learned to take a cue from the guests themselves. Recently, we had a couple from the Boston area who visited last fall as well, and plan to make their Outer Cape excursion an annual one. I was not sure whether they felt we knew each other well enough for hugs, but Toinette came towards me, arms open. I enjoyed giving her a hug.

Sometimes I will hug a first-time guest, but not often. The couple to the right, for instance, almost got hugs, and probably would have appreciated the recognition that we enjoyed their company. They were from England, in New England for a wedding. They spent a lot of time talking history with Sven. The wife is in publishing. The husband was one fourth Russian, one fourth Finnish, and actually looked as if he could have been an extra in The Last Station, last year's film about Tolstoy and wife Sonia. They left without hugs, but we have been in touch several times since then, by email.

Usually an innkeeper can tell whether a hug is appropriate. It's normal for genuine affection to develop when guests stay several days. This is another reason that we do not do one-night stays ...

Comments (16)

Loading... Logging you in...
  • Logged in as
I'm sure your place is so warm and cozy that it inspires lots of hugs. But, yes, sometimes it is hard to know who will be receptive; other times someone is afraid to make the first move. Interesting, isn't it?
My recent post Dr Ozs Top 5 Anti-Aging Tips
I'd not thought about that. When I attend conferences, I tend to warn people I know online (but not in person) that I'm a hugger. I suppose this is different, though ... when they are more like clients.

I have a few clients I would and do hug, but most of them .... even ones I've known for years ... not so much.
My recent post Shock Collar on the Brain
We just stayed at a lovely B&B in northern Cal and I can see where this would be an issue to consider. You can feel very at home with the owners, and they with you, but it is still a biz. Fascinating interpersonal issue!
My recent post Fits- Starts &amp Matters of the Heart is here!
This is so nice - that you even think about this shows how much you care and how you open not only your home but your heart to your guests!
Taking a cue from the guests seems like the smart move. Are you a natural hugger? I have that tendency to make fast bonds.
1 reply · active 750 weeks ago
You are right that some people are more apt to give hugs. Tricky to figure out who feels comfortable with that type of personal interaction.
Melanie @Frugal Kiwi's avatar

Melanie @Frugal Kiwi · 750 weeks ago

Another interesting innkeeper conundrum, Alexandra. Taking cues from the guests seems the smart way to go.
My recent post Homemade Holiday Gift Ideas
What I've always wondered about having a B&B: Do you typically feel like talking to guests -- or do you sometimes have to push yourself to be more outgoing?
My recent post Rewriting the Script
1 reply · active less than 1 minute ago
It can happen that an innkeeper is in a bad mood and really does not want to talk to anyone. But, like on the radio, the show must go on. I usually can summon up what it takes. We are quite fortunate with our guests, however. Most of them are quite charming and fun to talk to. In any case, there is always a subject of mutual interest that one can retreat to if necessary: Cape Cod.

Some people, on the other hand, are not interested in contact. They come as if on a retreat. We have learned to recognize that mind set, too, and accommodate to it.
I always have trouble figuring out when to hug (or cheek kiss) in business situations. It's hard to tell when you have the right rapport.
My recent post The Fabulous PHEA Giveaway
It's funny, I was at a friend's party last night and I gave HER a hug hello and goodbye but did not hug her husband. I'm a very hug-gy person. I like hugs and I like to be affectionate. But somehow the hug thing was only for her (the birthday girl). I guess EVERY social interaction is different. And I know people are a lot less prone to hugging in England than they are here (so I'm not surprised those guests didn't get a hug...)
My recent post What Do You Think About Blog Giveaways
Sometimes it's hard to know when to hug someone. I tend to be a hugger, so will err on that side if the situation pops up. I always just feel like we're all in this crazy world together, so am always up for the hugging and connection to other people, no matter where they're from or who they are.

On the other hand, I also tend to live in my own little world. Being a full-time family entertainment writer, I spend a lot of time alone with my computer. So whenever the opp pops up to connect with someone, I'm there.
My recent post New Movie Friday- Megamind! Due Date! 127 Hours!
Huh, I've never thought that this might be a dilemma for a B&B innkeeper, but you're right. I'm never quite sure about the hug either. Now it's the cheek to cheek kissing greeting that often gets me stumped (or embarrassed) too.
My recent post Squid or Octopus–What’s the dif
Love the insider insight into the people you meet at the inn -- as for the extra in The Last Station, you nailed that one.
My recent post A Family Recipe Becomes a Business- Mamie &amp Makhi’s Sweet Potato Pie
working in music, I've run to that in different situations there, too -- as well as when staying in b&bs. I'm not a natural hugger, but I welcome it when someone is open enough, and cares enough about me, to offer a hug. even when it is unexpected, I take it as a gesture of kindness, and warmth. so keep up the good work, Alexandra. and thanks fro starting this interesting conversation on the subject.
My recent post autumn &amp Thanksgiving listening
this is a great topic that's not often covered when discussing a stay at a B & B. And hugging very much also varies with cultures. When I teach English in Spain, I notice my adult students routinely say good-bye with a hug, but not so for my Japanese students.
Jeanine

Post a new comment

Comments by